cancellation policy
Cancellation By Customers:
- More than 03 days before departure: Free of charge
- More than 02 days before departure: 50% of the total rate will be charge
- Less than 01 day before departure: 100% of the total rate will be charge
- No Show: 100% of the total rate
Cancellation due to storm weather:
If your cruise is cancelled due to the weather in Halong Bay, you will be issued a full refund.
cHILDREN policy
- Under 4 free charges (excluded entrance tickets and seat on bus) .
- 1 booking allows 1 child at free of charge. The second child will be charged 50% adult
- Children from 4 to 8 charge 75% adult. 1 booking allows 1 child at 75% charge, second child will be charge as adult. Original passport required for children.
- Children from 8 and above charge as adult.